Any mid or large organization is yet to embrace web 2.0 standards then chances are high that they do not have proper internal communication channel and collaboration portal. They may not be convinced that their company can benefit a lot from better communication channel and collaboration tools.
Many of us think that social media does not belong at workplace. But there are several ways by which a content and document management system can be used to improve communication and collaboration within an organization. Forget the Web 2.0 moniker...think how improving communication and collaboration within an organization can improve the productivity and capability of a workforce.
CMS is a web based document management system. It is accessible from anywhere in the world like a website. You can create one of your own CMS and apply it in an existing work flow schema to your documents. Work flow alerts component will help teams to collaborate without phone calls, emails and other necessary communication tools to make changes to documents and folders. Role-based security feature ensures that all documents on your website are safe and employees are having easy access from home or from another country.
Communication is a two-way channel and CMS provides tools to push news, policies, financial statements and many more down to employees and ways for employees to share ideas and give feedback. Features of the tools will help to add, categorize and target internal news items to a specific group within an organization, or to an entire organization. Upper level of management can use Blogs to create a back and forth with employees across the company.
Message Boards and Frequently Asked Questions (FAQs) can be implemented internally as well as externally for various teams. It can be implemented to get feedback from employees, or as a departmental communication tool i.e. a messages can have pictures, videos as an attachment.
A CMS has a Survey feature which can be used to continuous improvement programs; dynamically post survey results time to time and take legitimate steps on the published findings. Surveys can be created to gather feedback from customer and business partners.
There is one manager who took a picture of new employee and saved it in a notebook along with a note about the employee. This makes easier to do with the Data Rotator and Image Gallery portal components which can also be used to feature employees of the month, new employees, and promotions as a part of your online employee directory.
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